Shipping & Tracking
At MidlandsBioLabs, we understand that reliable delivery is important. Every order is carefully prepared, securely packaged, and dispatched using Royal Mail Tracked services to provide fast, secure, and fully traceable delivery across the UK.
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🇬🇧 UK Shipping
We currently ship throughout the United Kingdom using Royal Mail Tracked delivery services.
Available shipping options include:
- Royal Mail Tracked 24
- Royal Mail Tracked 48
Shipping options and costs will be displayed at checkout before payment is completed.
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⏱️ Order Processing
Our team aims to process and dispatch all orders as quickly as possible.
- Orders are typically dispatched within 1–2 working days.
- Orders placed after business hours, on weekends, or on bank holidays will be processed on the next working day.
- During busy periods, dispatch times may occasionally be extended.
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📍 Track Your Order
Once your order has been dispatched, you will receive a dispatch confirmation email containing your Royal Mail tracking number.
Use your tracking number to follow your parcel from dispatch through to delivery.
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📦 Secure Packaging
Every order is carefully packaged to help ensure it arrives safely and in excellent condition.
If your parcel arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging and contents so we can investigate the issue.
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🚚 Delivery Information
Delivery estimates provided by Royal Mail are intended as guidance only and cannot be guaranteed.
Delays may occasionally occur due to:
- High parcel volumes
- Adverse weather conditions
- Bank holidays
- Customs inspections (where applicable)
- Circumstances outside Royal Mail’s control
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🌍 International Orders
Where international shipping is available, customers are responsible for ensuring products can legally be imported into their destination country.
Any customs duties, import taxes, handling charges, or import restrictions remain the responsibility of the purchaser.
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❓ Need Assistance?
If you have any questions about your order, shipping, or tracking information, our team is here to help.
Email: info@midlandsbiolabs.com
When contacting us, please include:
- Your order number
- Your full name
- Your Royal Mail tracking number (if available)
We’ll respond as quickly as possible and work with Royal Mail to resolve any delivery issues.